I don’t want to live any longer in this world of “the customer is always right.” This is a world that shows the aggressive, the bull-headed, the cruel that they have full license to behave like beasts to get what they want. Half the time, they’re even rewarded for it; “here, ma’am, so sorry for the trouble, please accept this gift card–no charge.”
I want to live in a world that punishes these childish adults as you punish a toddler throwing a tantrum. No candy for you, Jimmy; you’re going home to bed if you can’t mind yourself in public.
Throw a hissy fit because your cashier isn’t moving as fast as you’d like? Find yourself gently escorted from the store until you can show some basic compassion and patience.
Hurl a pen across the table at your signing agent? You’ve just forfeited your right to refinance your mortgage this week. Try again when your temper is managed.
Scream obscenities at the Taco Bell rep because you know it’ll earn you a free soft shell? Here’s your money back; please feel free to play again when you’ve realized fast food is not worth more than the price of human dignity.
I am so sick of accepting–and, in truth, rewarding–these callous behavior patterns in customer service industries. The fact is, the customer is not always right. The customer is often just testing to see what he can get away with. Stop pandering to spoiled children, and show your employees they have more value than their red polo, or how much abuse they can withstand in a 40-hour week.
We are here to provide a service and to make a living.
We are not your punching bags.
seems like the right time of year to bring this back around
This is one of the reasons people say working at Universal is better than working at Disney. At Disney, the irate guests get ridiculous gift cards and free fast passes for abusing employees. At Universal, we’ll just call security on you.
y’know, I know that tumblr gets a lot of shit for being obsessed with a Persephone, how they make her into something that she’s not supposed to be and misinterpret the actual myth etc. etc, but honestly? The fact that the people who are changing Persephone into who she has become to tumblr– the young woman who claims agency over herself and isn’t half so helpless as men would make her out to be,
the woman who licks her fingers after every pomegranate seed, the woman who walks into hell with sunlight in her eyes, flowers in her hair, and hard ambition in her heart, –the people who do that are most often teenage girls themselves. It’s an act of reclaiming a piece of what’s practically pop culture and adapting it to the times, just like myths have always meant to be. It’s taking the story of a victimized girl and making it the story of a queen.
R.I.P. The 2976 American people that lost their lives on 9/11 and R.I.P. the 48,644 Afghan and 1,690,903 Iraqi and 35000 Pakistani people that paid the ultimate price for a crime they did not commit
this is the only september 11th post I’m reblogging
Okay, how the hell. This is THE most crystal clear version of Smile Bomb I’ve listened to, and the creditless opening video is also like SHARP, like holy shit this is as if it were released TODAY type of clarity and it’s messing with me.
Can I just say how utterly iconic Yu Yu Hakusho is, like I’ve barely watched the series and seen the characters but I can remember most of the characters I know in vivid detail as far as design and powers go and that’s just amazing to me